Module 4: NON-PERFORMANCE AND UNDESIRABLE BEHAVIOUR, INCLUDING FILE BUILDING (PERFORMANCE MANAGEMENT)
In this workshop we discuss employment law frameworks and practical tips when designing ‘improvement processes’ in the event of alleged non-performance and undesirable behaviour, emanating from employees.
In today’s global world, where everything is documented online, there is an increased focus on what it takes to be a good employer, and what sound HR practices entail. We will discuss approaches and instruments needed for file building within the context of an organisation’s code of conduct, and how to use warning and intervention methods effectively.
It is not only important to address how to correct unwanted behaviour, but we must also consider preventative measures. We assist in helping attendees to pursue measures which suits them, their personal values, ambitions, and challenges – whilst simultaneously remaining cognisant of what their organisation expects and needs.
The following topics will be addressed:
- How should you deal with an employee who is obstinate in performing their duties, for example, who always refuses to wear protective equipment when performing their job?
- How do you address an employee who is persistently late in reporting for duty, or who fails to comply with the procedural rules when they are absent from work?
- How should you deal with perceived non-performance and what are the expectations of an employer in terms of its responsibility to assist a non-performing employee?
- To what extent are you required to assist a non-performing employee to keep him/her employed when they are underperforming?
- What should you do with an employee who can no longer deliver at the standard required or expected of someone in their position?
Performance Improvement Plants (“PIP”):
- What requirements must an improvement project/plan meet?
- How do you conduct a continuous and motivating conversation about the performance and behaviour of employees?
- What is the relationship between the wishes and requirements in the field of development, training, and improvement processes, in relation to the ambitions and goals of the organisation?
Undesirable behaviour and/or deliberate misconduct:
- What happens when an employee executes their work so carelessly that the company suffers damage?
- How do you prevent undesirable behaviour by paying attention to core values and codes of conduct?
- How do you translate a code of conduct into warnings and interventions, including suspension and immediate dismissal?
- What are the employment law frameworks and practical tips for investigating and handling complaints?
File Building (Creating a Paper Trail) & when to dismiss:
- What are the legal requirements in cases for dismissal based on non-performance?
- How do you substantiate your reasons to motivate that dismissal is the appropriate sanction?
- How do you create a paper trail to compile a record (file) of employee interventions, conversations and steps taken to correct performance and/or unwanted behaviour?
- How do you demonstrate all the assistance, support and training given to the employee and that there is no alternative to termination of employment/dismissal?
- What are the requirements for a termination agreement?
After completing this course, you will have:
- knowledge of employment law frameworks for dealing with alleged non-performance and undesirable behaviour;
- how to deal with situations where the discontinuation of the employment relationship seems inevitable;
- tools for concrete solutions relating to performance management, alternatively, management of undesirable behaviour; and
- gained insight on when and how to pursue dismissal of an employee.
ALL PARTICIPANTS RECEIVE A ‘CERTIFICATE OF ACHIEVEMENT’ FOLLOWING THEIR ATTENDANCE
To register, complete the form below!
The workshops are held from 10 a.m. to 5 p.m. in Villa Mollerus (Mollerusstraat 1) in Baarn, 10 m. walk from Baarn train station, circa 30 min. from Amsterdam and Utrecht. The workshops always include an extensive lunch, in the same building.
‘On location’ workshops are hybrid, i.e. they allow for online participation as well, which works well given the fact that we work in small groups (maximum number of 8 participants). The prices for the on-site and online workshops are the same.
This one-day workshop is one of seven modules of the Learning path Dutch labour law and HRM for contemporary management. We also offer this workshop as an in-company or as a one-on-one session, customized to the needs of your organization and yourself.
Dates in 2024
There is no prescribed order for completing our Dutch Labour Law & HR programme though it is advisable to start with Module 1 as it deals with the basics of Dutch Employment Law, followed by Module 2.
You can also book this course as a one-day workshop. Investment: € 997 excluding VAT (including reading materials, lunch, tea/coffee) payable in advance.
Included is a 30-minute to one-hour personal intake & advice session (online) – remember, it’s all about you!
If your branch, professional or network organisation has a cooperation agreement with us, a discount may be applicable. Indicate this under remarks during registration, making reference to your organisation.
We provide a ‘Certificate of Achievement’.